Become a Member of the CRMA-Chicago today!

CRMA is an organization that empowers members to become more customer-focused by providing a forum for education, networking and practical advice.

Join us now and save 33% on your annual membership fee.

What is CRM?

Customer Relationship Management is a discipline and set of solutions - including strategies, processes and technologies - required to change an organization to better anticipate and serve customer needs.

Membership

Members include executives and managers with a customer focus, providers of tools and services, and those who teach and publish on customer relationship issues:

• Sales
• Marketing
• Customer Service
• Customer Support
• Consultants
• Technology Providers
• Educators

Our focus includes all customer touch points and vehicles for customer interaction:

• Call Centers
• Help Desks
• Internet/Web
• Direct Sales
• Inside Sales

Membership Benefits

• Discounted registration fees for quarterly meetings and other events
• Quarterly meetings feature discussions on CRM topics by well-known experts
• Discounted fees for educational seminars and workshops
• Access to member-only events and programs
• Industry Research -- Four times per year members receive cutting-edge research from Frost & Sullivan, GIGA Information Group, and other research organizations with a focus on CRM
• Updates on local events pertaining to CRM and related topics
• Networking and educational opportunities with local CRM community
• Sharing of practical advice

Annual Membership Fees

Join now and take advantage of our introductory Membership fees

• More than a year of benefits - May 2004 - December 2005
• Reduced introductory rate

* Expires December 14, 2004

Join now and save 33 percent! Register for membership through eRSVP at http://www.ersvp.com/reply/crmachicago2003.

For many enterprises, becoming customer-centric is not a choice, but a strategic necessity. Determining prioritized steps towards that goal, however, is a complex challenge. The CRMA provides an intersection point for those who are addressing that challenge and others who provide targeted assistance in strategy, tools, and implementation.

Committees

Get involved today with CRMA-Chicago! We are an active chapter and we encourage our members to get involved. To find out more about joining a committee contact the following:

Board of Directors:
Kevin Turner

Membership:
Melissa Best

Meetings/Events:
Jon Harris / Andrew Webb

Education:
Debra Zahay, PhD

Marketing:
Patricia Callahan

Sponsorship:
Terry Tierney

Administration:
Mark Peacock